LUXURY BUYER BEWARE! MY BUYEE HORROR STORY
18K views · May 24, 2024 · People & Blogs
Comments · 234
@Gemini302001 · 2 years ago
I would never work with a company that treat their customers like that. I would move on.
47
@vivianviv7955 · 2 years ago
Social media is powerful, they are at the losing end, their reputation, their trust, no more. Thanks for sharing, hope more community gets to know another untrustworthy seller.
43
@leslieg764 · 2 years ago
Buyee can go Byeeeee 👋. After the experience that you had, I would never do any business with them.
71
@JennyLouRN · 2 years ago
The paint is not authentic, therefore, the bag is not 100% authentic. therefore, you should be able to dispute it with your credit card company.
93
@JoyC2022 · 2 years ago
I may sound like an absolute lunatic here, but…. I had to send back a bag to a well known reseller, maybe the most “fashion”able reseller, because the item they sent to me was NOT the bag I purchased. I was nervous that I would get a hard time even though I filmed the entire unboxing, and contacted them within an hour of the item being delivered. Anyway, I took the box, labels, packing materials, tape etc., to the post office, started the video at the post office showing me put the bag in their dust bag, putting it in the box…. The entire process up to and including handing to to the postal employee and them taking the package from me. That is extreme I know, but in a case like yours, where you have been grossly misled, and frankly scammed, you may want to consider the same. I will NEVER purchase from Buyee. Additionally, based on this video alone, I will warn anyone and everyone considering making a purchase through them! I hope you get every single cent back from them. Please don’t fall prey to them again.
92
@terzim5695 · 2 years ago
I appreciate your honesty in sharing this experience, because I know you have recommended Buyee in the past. I will now never deal with them, especially if this is how they treat someone who has promoted their business! Sorry you had to go through this, but you've saved the rest of us, so thank you.
22
@arizatan · 2 years ago (edited)
I live in Japan and am a seller/buyer on Mercari, and I have also purchased before from Yahoo vintage auctions and Rakuten. I will say that in Japan, a refurbished or painted bag is still seen as authentic by most sellers and they are not obliged to put that in the description (or at least all flea market sites are not strict about it). It is also extremely difficult to get a refund once the transaction has been settled. The only way a buyer can get a refund on Mercari/Yahoo auctions is by filing a police report and this could be a lengthy and expensive process. I can explain more if you wish about how Buyee operates on these platforms, but all I can say is nowadays you also need to be careful of fakes on these sites from China, in addition to refurbished items. I always triple check all the information in Japanese as well before I buy.
38
@colleenha1559 · 1 year ago
That is horrible. So glad you are sharing this story in detail as to how they stand by their own service they charge for. Thank you!
4
@jtw22 · 2 years ago
I'm sorry you are going through this, but this is why I love your channel because of your honesty. Makes me even more scared of the resell market
20
@teodorabogdanova197 · 2 years ago
I had similar experience. I bought a Ferragamo iconic top handle bag which was painted and had some repairs on the handle that weren't listed. After using in for only 2 times the paint start to fall out. I didn't contact Buyee because I knew that it will be worthless. And even if they were ok to refund me I still would have lost the custom fee, which is 23 % in my country, plus the shipping fee. So I kept it but every time I use it I have bad taste in my mouth.<br>After that I bought another bag using them, because it was a steal and I decided that it's worth taking the risk. The second time everything was perfect.<br>I think everyone buying from them should know that they are taking a risk.
17
@GritsandGrunts · 2 years ago
ugg, I can feel that sinking feeling you must have gotten when you started inspecting the bag...What a relief you have a pretty happy ending.
11
@brettsarahavari · 2 years ago (edited)
I bought from Buyee after watching a couple of your videos about it and I'll be honest I had no problem with the first 3 purchases. The last one not so muchI I'll be honest I did not buy Chanel. This time I bought a vintage Coach. The first 3 purchases were vintage Louis Vuitton and it went really smoothly. The Coach I absolutely loved it was just a small Maggie duffle bag and everything went smooth. When it came it was covered in mold measles. At the time I knew nothing about mold measles but it has been treated and the spores are gone but you can't get rid of the scars for that reason alone I'm annoyed and I also sent an email telling them I received this bag with mold measles that came through the international mail and came into my house. I never got a response from them. I will not buy from them again. If I had spent the money you did and received the treatment you did I'd never be able to sleep.
12
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