Food Theory: STOP Using the Drive-Thru!

Comments · 7.7K

• GU

  @guiltyjunketsu · 2 months ago

  Miss you Matt

  93

• JO

  @johnnywright1864 · 2 years ago

  MatPat is just speed running theories that include large quantities of fast food while he can still use lunch as a tax write off

  5K

• CZ

  @CZsWorld · 2 years ago

  I don't really eat fast food anymore but I always used to just check the contents of the bag before driving away from the window. There's no law that says you have to leave immediately.

  12K

• AM

  @amansson2151 · 9 months ago

  <a href="https://www.youtube.com/watch?v=LLIj3pXOKjs&amp;t=62">1:02</a> when I&apos;m rewatching videos for matpat nostalgia, I don&apos;t want the intro interrupted. It just reminds me that he&apos;s gone and he&apos;s never coming back ):

  99

• KO

  @Korra228 · 2 years ago

  That &quot;6 MatPat theories remain&quot; is scarier than all FNaF jumpscares combined

  810

• MU

  @musicalnerd8301 · 2 years ago (edited)

  This is a pretty solid video. However, an extremely important variable (im a fast food employee) that was not mentioned in this video is the fact that employees are on a TIMER for every single order. Corporate expects employees to get their drive-thru orders out around 3 minutes or less, any longer, and you&apos;re in the red zone. Now, 3 minutes is doable for sure, but when Suzy Q comes and orders 5 combos for her family, all with modifications, employees are going to rush to get the order out on time. Rushing is where the mistakes really come in. &nbsp;It&apos;s hard to make food quicky while reading an order that takes up an entire screen with modifications all in tiny, unorganized fonts. Because of this, it&apos;s incredibly easy to miss a modification.<br><br>Personally, I despise the timer system because it expects employees to work under pressure while maintaining the highest quality, no matter how complicated the order may be. I honestly wouldn&apos;t mind waiting 5 minutes if my food came out correctly, but corporations see that as a huge nono.

  2K

• KY

  @kylerryun1583 · 2 years ago

  As a worker at a McDonald&apos;s a huge part of the incorrect orders is the pressure placed on us by corporate to stay under a certain time limit, as well as having to deal with kiosk, mobile, door dash, front counter, and parked orders all at once.

  1.6K

• TH

  @thewalrusclown · 8 months ago

  <a href="https://www.youtube.com/watch?v=LLIj3pXOKjs&amp;t=39">0:39</a>: This is why I LOVE the touch screen ordering pad at McDonalds that you do yourself, Because the person typing the order for you in a traditional Fast food ordering station is 90% of the problem , when I use the touch pad, my order has never been wrong, ever.

  20

• JA

  @jamiemorgan175 · 2 years ago (edited)

  MatPat has been here since basically the beginning of youtube, ruining our childhood since 2011. We’ll miss you, man, and that is NOT just a theory

  1.4K

• TR

  @Trixie_Lavender · 2 years ago

  I used to work in fast food. Management cared more about speed than accuracy, with a priority on the drive through. We were rushed, we were over worked (especially during lunch and dinner), and we had to make food while listening to drive thru orders. A recipe for disaster. Muscle memory does not help with custom orders, either. When making food for myself, I would always put on tomatoes even though I hate them. I probably did this to customers too. <br>With the kiosk, the customer is the one putting in the information and not the employee. Fewer chances of error.<br>The results of this video are not surprising in the least

  243

• GR

  @GregJeffory · 2 years ago

  As a fast food worker there are a few things I&apos;ve noticed, firstly a lot of places are reducing the amount of workers on the floor. This means that there is more stress on those in the building, even our drive through often only has one person working it, both taking orders and tendering them out. Second, a lot of people are just trained on it for a couple days, and left to do it on their own with almost no supervision, again because there is less workers on the floor. <br><br>A lot of times its the newer employees making the mistakes, and a lot of new employees haven&apos;t always had the greatest work ethic, and so just get cycled through like crazy. Sometimes its almost twice a week I see new names on the schedule, and within a few weeks they&apos;re gone, oftentimes without me having ever even seen them. Basically its just a constant flow of the above issues. :\

  1.2K

• CR

  @CryptoKeys-w6r · 1 year ago

  Bro, one time my dad ordered a plain McDonald’s hamburger. Guess what we got instead? Just bread and cheese.

  127