Vintage Sellers Are Missing This on Their Listings

Comments · 42

• TI

  @TimelessStyleVintage · 3 months ago · pinned

  I'm so glad the 'Human Title' tip is resonating! To clarify a great point from the comments: if you have a pattern name like 'Icicles' that could be confused with a holiday item, definitely use 'Pattern: Icicles' or put it after the main object--I'm updating that title based on a viewer recommendation. Also, I see your questions about the Canva background process—I'll look into doing a deeper dive on that next week!  Which of the 5 details is the biggest 'aha' moment for you?

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• BA

  @BastetNoodles · 3 months ago

  Great listing and explanation of contents. Speed must come with experience. Retiring next month & plan to start reselling to supplement, but a listing like this would probably take me all day🤣

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• TE

  @terrihodges6793 · 3 months ago (edited)

  Learned so much from your videos.  Please make more❤ You are a gifted educator.❤❤❤❤❤

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• WA

  @Waterlily2376 · 3 months ago

  Great information . God bless! I learned so much from you. Thank you 👍👍👍👍

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• MA

  @Maunakeala · 3 months ago

  Thank you for the video, it was very interesting and useful!

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• NA

  @nathanortiz3671 · 3 months ago

  I feel ya on the poor natural light situation you're dealing with right now! I'm in the same boat- i only have a couple windows with "good" light and they're not in logical place to photograph- like my kids' rooms. So I mostly shoot outside. That can have its own challenges but so far its working ok.

• ST

  @StephanieMannThrifts · 3 months ago

  Thank you for all of the work you put into these videos. They are very helpful! I had an interior crack in an item once, fully disclosed with photos and did not affect the upcycled purpose of the item. Buyer left a review, after my tears, I kindly messaged back much like you did. She apologized, acknowledged she didn’t really read the listing or look at all the pictures and changed her review to 5 stars. I hope yours works out that well too. It can be very frustrating and hurtful when it happens. But it seems like you handled it well!

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• LE

  @lesliefrates4727 · 3 months ago (edited)

  I can’t tell you how many times I missed a chip, flea bite or scratch while hand washing an item, but after I take my photos and edit them to make them square, I always expand them. That’s when I go back to the item to verify the flaw. Then I add arrows or actual text explaining the flaw. I also put the flaws in the description. I don’t want a customer to be disappointed.

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• DE

  @Denise-g9c · 3 months ago

  Excellent video and shop advice, Carol. My heart hurt for you on receiving a message like that especially when you were at the grocery store. I'm sure it changed the tone of the rest of your day. I think you handled it well, again, especially because you had pictures with a ruler. Praying your "buyer" moves on and lives with their purchase. Who knows if really it wasn't about the measurements, but about something else in their day and lashing out at you, a stranger, was easier than dealing with whatever was the real issue in their lives. Thank you for your great weekly videos. That in itself takes a lot of time 😊 Appreciate you!

• LE

  @lesliefrates4727 · 3 months ago

  I love your advice for a human title. Now I need to go look at all of my titles. 😂

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• CA

  @CarolineGoetze · 3 months ago

  I think you handled that customer in the best way you could. I have sold an item, only to realize as I packaged it that it had a flaw I hadn't noticed. Having to message the customer and have that conversation was humbling. I'm even more careful now.

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• RE

  @redpiano1 · 3 months ago

  I like the way you handled the customer. I get really bent out of shape when customers call me dishonest, too, and I have to walk away from my desk for an hour or so (or the rest of the day!) I had one mention in a review that what I had done should be illegal, and that I was selling counterfeit china. Oh yes, because that is how I make money: go out and find some manufacturer to knock off a pattern from the 1990s that looks like it but not <b>exactly</b> like it. <br><br>But, in that case, since I hadn&apos;t done anything wrong, and it really <b>was</b> the authentic piece from early 1990s, I did not offer a return. I was very pouty and after a few edits to my reply, I left out the part about &quot;if you are going to leave a nasty review (not even bad, but nasty) before you speak with me first, then we are through. I blocked the person and moved on with my life. I applaud you for taking the higher road that I sometimes cannot.

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